How Do I Obtain Gas Service For My Commercial Development in The City of Austin?

The process of obtaining gas service in The City of Austin can be a long process. Here are some tips on how to obtain your gas service before it affects your construction schedule.
Gas Service and Meter

The process of obtaining gas service in The City of Austin can be a long process.  It is important to start the application process early so that the construction schedule is not negatively impacted.

The required steps to obtaining a service for your building are typically as follows:

  • Ensure that gas is available on your site (engineer). Texas gas will often have a map showing the gas within the vicinity of the site as well as the pressures available.  The city gas line will often be supplied at high pressure (above 5 psi).  A gas availability map can be obtained through Texas Gas Customer Development (newbusiness@onegas.com).
  • Obtain approval for medium-pressure gas if it is available, and if necessary for your project (engineer). The form will include all gas loads and requested pressure.  Texas Gas will verify that the city has both enough pressure and capacity to meet the requirements of the building.  In the City of Austin, a permit cannot be issued if medium pressure approval has not been provided.  The medium pressure request should be routed to the Texas Gas Engineering Department (GasMediumPressureLetterAustinMetro@txgas.com)
Gas Application Form
A sample filled-out request form
  • Obtain a gas design from Texas Gas (contractor). Review this design with the Engineer of Record.  This gas design oftentimes takes weeks to complete.  A gas line design can be obtained through Texas Gas Customer Development (newbusiness@onegas.com).
  • Set up an account and meter set date with Texas Gas (owner/contractor). Texas gas will extend the city main up to the property and provide a main meter and regulator to meet the building’s needs.  All piping and specialties downstream of this assembly will be provided by the building owner.  A meter account can be obtained through Texas Gas Customer Development (newbusiness@onegas.com).
Gas Service and Meter
Typical gas service setup including shut-off, regulator and meter.

Design Notes:

If available, the engineer should utilize medium pressure wherever possible for large properties and/or high gas loads.  Providing a higher pressure within the building will allow for a greater pressure drop through the system and therefore a smaller gas line.

Typically, the requirement to obtain 2 psi is a gas load less than 1,000 MBH. The requirement to obtain 5 psi is a gas load greater than 1,000 MBH.  Running medium pressure lines (5 psi) will require the need for pressure regulators on the branch lines of all pieces of equipment.  The regulator will reduce the pressure down to meet the equipment’s’ operating requirements.

Multifamily buildings may utilize a central boiler system for their hot water.  In this case, a separate, dedicated meter will be required, and the meter/regulator will utilize medium pressure (5 psi if available) within the building.  When requesting medium pressure, a form should be filled out for each meter serving the building.

Sizing of gas piping downstream will be provided by the engineer utilizing engineering practices.  For new construction, it is recommended to utilize the longest line method.  This is more conservative and will ensure your system is sized for full load.

It is important to start have an expert that understands the requirements of procuring gas in commercial designs in Texas gas so that the permit and construction processes go smoothly.

At WGI, we have the market expertise and local knowledge to help your next building design go smoothly from design through construction. Contact us today if you need assistance with the mechanical, electrical, and plumbing systems in your next project.

Share this post

Share this post

Learn more
about our



HVAC In The Post COVID-19 World

Discover how building owners and developers can leverage a better HVAC system as a competitive advantage in the post-COVID 19 world.

Travis Flats Groundbreaking

Travis Flats Groundbreaking

We recently celebrated the groundbreaking of Travis Flats, a 146-unit affordable housing project in Austin, Texas. It is part of a project that will also include an 80,000+ SF office component.


WGI is Ready to Expand Its Texas Footprint; Acquires Big Red Dog

WGI is pleased to announce it acquired Texas-based BIG RED DOG, INC. (BRD), a firm with a reputation in the industry for intelligent disruption, and a leading provider of civil, MEP, structural, traffic, and transportation engineering for public and private clients.


You’ve been searching for a place like WGI. We look forward to meeting you soon.


Enter your zip code, and we’ll personalize your experience with local projects, office locations, team members, and more.

WGI's success starts with our Associates

WGI supports its associates with meaningful opportunities for growth, strong benefits and perks, while we work collaboratively with clients and co-consultants to shape and improve communities.

Our Team in Action

Join the Team

WGI is a dynamic organization with opportunities nationwide for engineers, land surveyors, landscape architects, environmental scientists, and architects.

Find a team member:

Let's talk about your next project.